FREQUENTLY ASKED QUESTIONS
Do you sell generic drugs?
Yes, we sell branded and generic drugs.
Are generic drugs sold on your website approved?
Yes, all generic drugs available on our website are FDA-approved.
How can I place an order?
Choose the drugs you want to purchase by clicking “Buy now”. Then choose the quantity of pills and the necessary dosage. Proceed to checkout. Fill in the order information required, choose the payment and shipping option, and submit your order. As soon as the order is accepted, you will see the notification on the screen and receive the order confirmation message to your e-mail address.
Do you require a prescription?
We do require a prescription for some drugs available on the website. We also sell OTC products but we strongly recommend that consult your health care provider before ordering anything from our pharmacy.
Do you ship around the world?
We ship drugs worldwide. Please contact our customer care department or check the order form to find out the available shipping options for your location.
Is my order confidential?
We understand that our customers want to remain confidential in some cases. That’s why we send our orders in opaque packages without any insciptions about the contents.
What shipping methods do you use?
We offer you to choose between 2 shipping options: EMS (trackable courier service) and Regular Airmail. EMS usually takes 5 – 9 days, while Airmail service takes 14 – 21 days. The packages sent by EMS can be tracked. The packages sent by Regular Airmail are not trackable.
How much is shipping?
The shipping rates vary depending on the delivery option you opt for. To find out the delivery fee, you should add the chosen products to the virtual shopping cart and proceed to checkout.
What if the package is lost/damaged/arrives incomplete?
Such cases are very rare but if this happens, you should contact our support team. We will either reship the drugs for free or give you a refund. Please note that if you order 100+ pills, they will be shipped in several packages.
When will my credit card be charged?
As soon as you submit your order and payment authorized, your credit card will be charged.
Can I cancel my order?
You can cancel your order within 24 hours after it has been placed.
What payments do you accept?
You can pay for the goods using credit cards such as Visa, MasterCard, Diners Club, AMEX, JCB, Discover and also e-checks.
Do you have the money-back guarantee?
If you do not receive your parcel within the promised time, we guarantee to return the money.
What if I didn’t find an answer to my question on this page?
In this case, you should contact our customer care department and our manager will answer all your questions.